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Small Business Library By Author Robert Bacal

 


Small Business Articles and Wisdom By Robert Bacal

Small business, starting, and running one successfully bring both joys and freedoms, and challenges, and failures. It's a tough slog and not everyone will make it. Robert Bacal, author of Perfect Phrases for Managing Your Small Business , and successful small business owner (20yrs) shares his ideas and thoughts about what works and what doesn't.

Are You Attracting the Wrong Customers To Your Small Business? You’d Better Think About It

Some customer market segments bring with them more challenges than others. Attract the "wrong" customers and you'll end up fighting alligators all the time rather than moving your small business forward. Here's more.

Referring Customers To Competitors? Smart Business Move

Seems counter-intuitive, but if you can`t meet the needs of your customer, you can create customer loyalty by referring to a competitor. This is particularly true for smaller businesses that rely on local patrons.

Customer Service Only As Good As What YOU Create

If you own or manage a business, ensuring quality customer service is your responsibility.

Twitter by Numbers – Still “Little Commercial Value” For Small Business

Data suggests that only a very few small businesses are going to benefit from the use of Twitter.
 

 

 

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