Small Business Library By Author Robert Bacal
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Small Business Articles and Wisdom By Robert Bacal
Small business, starting, and running one successfully bring both joys and freedoms, and challenges, and failures. It's a tough slog and not everyone will make it. Robert Bacal, author of Perfect Phrases for Managing Your Small Business
, and successful small business owner (20yrs) shares his ideas and thoughts about what works and what doesn't.
Are You Attracting the Wrong Customers To Your Small Business? You’d Better Think About It
Some customer market segments bring with them more challenges than others. Attract the "wrong" customers and you'll end up fighting alligators all the time rather than moving your small business forward. Here's more.
Referring Customers To Competitors? Smart Business Move
Seems counter-intuitive, but if you can`t meet the needs of your customer, you can create customer loyalty by referring to a competitor. This is particularly true for smaller businesses that rely on local patrons.
Customer Service Only As Good As What YOU Create
Twitter by Numbers – Still “Little Commercial Value” For Small Business


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