Work911.com -Work Conflict, Work Violence And Difficult People & Customers Help Center
Sections Main Page Speaker's Bureau Essential Books/Products Free Previews/Helpcards Free Newsletter Articles By Robert Bacal Book Suggestions Completely FREE Browse All Content Our Services
Topics Conflict Management Change Management Performance Management Strategic & Business Planning Leadership Communication Customer Service Training & Development Small Business
Work Conflict, Work Violence And Difficult People Main Page
Preview our learning products free of charge! Click on specific items for more information

Conflict, Communication & Personal

Conflict Prevention In The Workplace - Using Cooperative Communication - The Book

Using Your Head To Manage Conflict Helpcard

Cooperative Communication Helpcard

Learn To Fight Fair Helpcard

Getting Along With Almost Anyone Helpcard

Contributing To Your Team Helpcard

Using Self Talk To Manage Your Anger Helpcard

Finding & Choosing A Therapist Who Works For You Helpcard

Stressbusters & Stress Management Tips Helpcard

Identifying Subtle Verbal Abuse In Your Life Helpcard

Customer Service

Defusing Hostile Customers Workbook (Public Sector)

Defusing Hostility Helpcard

Jobs & Careers

Crafting/Writing Your Resume Helpcard

Preparing For Your Interview Helpcard

Layoff Proofing While You Still Have A Job Helpcard

Influencing The Boss Helpcard

Management & Performance Appraisals

Delegation For Managers Helpcard

Performance Management - Why Doesn't It Work? - The Book

Autographed Limited Edition Collectors Copies of Performance Management - A Briefcase Book

Performance Planning For Managers Helpcard

Performance Appraisal For Managers Helpcard

Performance Management Checklist For Managers

Getting The Most From Performance Appraisals For Employees Helpcard

The Responsive Manager Helpcard

Strategic Planning

An Integrated Strategic Planning Model Helpcard

Making Strategic Planning Work Helpcard

Training & Learning Related

Presenting To Difficult & Resistant Groups Helpcard

Training Needs Assessment Step By Step Helpcard

One-2-One Training For Small Business Owners Helpcard

Can Bacal & Associates Help You With Conflict Related Issues?

Yes! This page is intended to provide you with information and resources to help you:

  • manage conflict more effectively
  • prevent unnecessary conflict
  • create a safer workplace and reduce workplace violence
  • improve your personal relationships at home and at work

What Services Does Bacal & Associates Provide?

Bacal & Associates has designed a rather unique 1 day seminar called Conflict Prevention In the Workplace - Using Cooperative Communication, which teaches attendees how to reduce or even eliminate unnecessary conflict, or conflict that is a result of how people communicate.

Based on the book by the same name the seminar is always custom-altered to suit your specific needs. So whether you want us to work with an intact team having conflict issues, or to offer it generally to your staff, be sure to contact us to see what we can do for you.

Finally, we are often asked to do keynote addresses and speaking engagements on aspects of workplace communication and personal relationships. Again, we don't do canned addresses, but build a speech to suit the needs of the audience.Click here for more information.

Does Bacal & Associates Have Any Products To Help Us?

Yes. Robert Bacal has authored several books on the subject, and several quick learn "helpcards". You can find more information by clicking on the links below or by clicking here to view all products (You can use the listing to the right on this page, also)

What Free Resources Are Available For Me On This Topic?

There's a wide range of free stuff here. First, Robert Bacal has written prolifically on this subject, and has made available a number of articles. Here's a listing of the material available:(not all articles are online at the same time)

For the complete collection of Bacal's articles click here, since there may be other material related to this topic, not listed here.

In addition to the resources above we have created a complete website - The Conflict Management Free Help Center, where you will find hundreds of addtional articles and resources on all aspects of conflict.

Special Pages For

Health Care
Retail
Government
Education
Service/Hospitality

 

 

Work911/Bacal & Associates Business & Management Supersite

Contact Information

Bacal & Associates
722 St. Isidore Rd.
Casselman, Ontario, Canada
K0A 1M0
(613) 764-0241

Fax: (613) 764-5451

Email: ceo@work911.com

We respect the privacy of our visitors. Click here for info