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The Management Guru Article Library
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Conflict, Communication & Personal

Conflict Prevention In The Workplace - Using Cooperative Communication - The Book

Using Your Head To Manage Conflict Helpcard

Cooperative Communication Helpcard

Learn To Fight Fair Helpcard

Getting Along With Almost Anyone Helpcard

Contributing To Your Team Helpcard

Using Self Talk To Manage Your Anger Helpcard

Finding & Choosing A Therapist Who Works For You Helpcard

Stressbusters & Stress Management Tips Helpcard

Identifying Subtle Verbal Abuse In Your Life Helpcard

Customer Service

Defusing Hostile Customers Workbook (Public Sector)

Defusing Hostility Helpcard

Jobs & Careers

Crafting/Writing Your Resume Helpcard

Preparing For Your Interview Helpcard

Layoff Proofing While You Still Have A Job Helpcard

Influencing The Boss Helpcard

Management & Performance Appraisals

Delegation For Managers Helpcard

Performance Management - Why Doesn't It Work? - The Book

Autographed Limited Edition Collectors Copies of Performance Management - A Briefcase Book

Performance Planning For Managers Helpcard

Performance Appraisal For Managers Helpcard

Performance Management Checklist For Managers

Getting The Most From Performance Appraisals For Employees Helpcard

The Responsive Manager Helpcard

Strategic Planning

An Integrated Strategic Planning Model Helpcard

Making Strategic Planning Work Helpcard

Training & Learning Related

Presenting To Difficult & Resistant Groups Helpcard

Training Needs Assessment Step By Step Helpcard

One-2-One Training For Small Business Owners Helpcard

This page is no longer current or updated. For more extensive material on various management thinkers and gurus, please go to our new section HERE:
We've created a separate library area for articles from what most would call the management gurus. Who falls into that category? For example, Tom Peters, Phil Crosby, Rosabeth Moss Kantor, Peter Scholtes, Ken Blanchard. Peter Drucker, Warren Bennis, Mintzberg, Senge and others who are considered leaders in the fields of management, TQM, quality, customer service or other related areas. We've put them together by author and sorted them alphabetically.

...and we are just beginning to make the work911.com supersite the best of it's kind on the web...stay tuned...more coming..make sure to subscribe to receive updates above.

Warren Bennis (management, change, and more)

Ken Blanchard (author of a number of books including The One Minute Manager)

Peter Drucker (considered one of the leading minds of our time)

Rosabeth Moss Kanter (best know expert on change issues)

Jim Kouzes (customer service expert)

Henry Mintzberg (Rise & Fall of Strategic Planning, McGill Professor)

Peter Scholtes: (quality issues, performance management critic)

Peter M. Senge (author of Fifth Discipline - Learning organizations)

THE PRACTICE OF INNOVATION




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