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Scenario Planning and Contingency Planning

Scenario planning is a technique used to learn about the future by understanding the nature and impact of the most uncertain and important driving forces affecting our future, so you can be prepared to succeed in a changing world. Read more.

Estimating the "Impact Value" of a Crisis
By Dan Paulk: What would be the effect of a "worst case scenario" if it occurred at your work facility (any kind of disaster or calamity)? It is important to try and calculate the "impact value" of a crisis because that will tell you how damaging a "critical incident" will be if there is no crisis intervention

Watch Your Back - Risk Management and Planning
By Don Durfee: When you consider all the bad things that happen to good plans, it's not surprising how often CEOs blame poor performance on poor luck. Product launches flop when customer demand is weaker than expected. A brilliantly conceived merger becomes a value-destroying menace when integration fails. Plans to expand overseas stumble over regulatory issues. But risk-management and planning experts say such failures are usually predictable, and frequently preventable. The problem is that most planners don't think hard enough about what might go wrong before putting an idea in motion. "There's a natural tendency for executives to focus on the positives of a plan and deemphasize the risks,"

 

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    Updated On: 9-Aug-2013 - 15:51:24

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    Bacal & Associates was founded in 1992. Since then Robert has trained thousands of employees to deal with angry, hostile, abusive and potentially violent customers. He has authored over 20 books on various subjects, many published by McGraw-Hill.

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