Work911.com Business, Management and Personal Development Resource Center
Sections Main Page Speaker's Bureau Essential Books/Products Free Previews/Helpcards Free Newsletter Articles By Robert Bacal Book Suggestions Completely FREE Browse All Content Our Services
Topics Conflict Management Change Management Performance Management Strategic & Business Planning Leadership Communication Customer Service Training & Development Small Business
Product Information and Ordering InformationOne-2-One Training For Small Business Owners Helpcard
Preview our learning products free of charge! Click on specific items for more information

Conflict, Communication & Personal

Conflict Prevention In The Workplace - Using Cooperative Communication - The Book

Using Your Head To Manage Conflict Helpcard

Cooperative Communication Helpcard

Learn To Fight Fair Helpcard

Getting Along With Almost Anyone Helpcard

Contributing To Your Team Helpcard

Using Self Talk To Manage Your Anger Helpcard

Finding & Choosing A Therapist Who Works For You Helpcard

Stressbusters & Stress Management Tips Helpcard

Identifying Subtle Verbal Abuse In Your Life Helpcard

Customer Service

Defusing Hostile Customers Workbook (Public Sector)

Defusing Hostility Helpcard

Jobs & Careers

Crafting/Writing Your Resume Helpcard

Preparing For Your Interview Helpcard

Layoff Proofing While You Still Have A Job Helpcard

Influencing The Boss Helpcard

Management & Performance Appraisals

Delegation For Managers Helpcard

Performance Management - Why Doesn't It Work? - The Book

Autographed Limited Edition Collectors Copies of Performance Management - A Briefcase Book

Performance Planning For Managers Helpcard

Performance Appraisal For Managers Helpcard

Performance Management Checklist For Managers

Getting The Most From Performance Appraisals For Employees Helpcard

The Responsive Manager Helpcard

Strategic Planning

An Integrated Strategic Planning Model Helpcard

Making Strategic Planning Work Helpcard

Training & Learning Related

Presenting To Difficult & Resistant Groups Helpcard

Training Needs Assessment Step By Step Helpcard

One-2-One Training For Small Business Owners Helpcard

Talk to get a raise from your boss

One-2-One Training For Small Business Owners Helpcard

Learn To Train Your Staff Quickly and Effectively So They Contribute More To Your Small Business

Available in E-version instant delivery version and in traditional print format sent in regular post

The Point: Small business owners don't always have a budget to train staff. That's OK, because one of the best ways to get employees trained and up to speed is to provide one on one training, or "on the job training". Since most small business owners don't have any background in designing training or delivering it, we've created a helpcard to guide you, the small business owner, through the steps of training your staff.

Prefer to Order by Fax Or Phone?

You can order electronic downloadable versions by PHONE or FAX, in addition to using our online option. Fax ordering is available 24 hours a day, seven days a week, while phone orders are accepted between 9a.m. and 5p.m. CENTRAL time, Monday to Friday. For phone ordering instructions click here.

For a handy faxable order form and instructions, click here.

 

We've taken tried and true training methods and translated them into plain English so everyone can understand them. We've broken the training process into seven simple steps, based on what is called the part-whole-part training method, and incorporated one of the most powerful training methods; modeling.

What's In It: Written by training expert and instructional designer, Robert Bacal, these step-by-step instructions provide a roadmap for improving the skills of your employees -- the skills you need your employees to have so they can contribute to your business success. Here's what's included::

  • Determining what your employees need to know
  • Preparing to train -- Breaking down the job tasks
  • Assessing where the "employee is at" now
  • Explaining the context and reasoning behind how things need to be done
  • Demonstrating, part-whole-part training, and providing feedback
  • Following up on the job
  • Additional training hints, tips and principles

Usage: Ideal for all small business owners who recognize the importance of training staff in-house, and want to learn to train faster and more effectively. Also an ideal handout for train-the-trainers courses, and small business seminars attended by small business owners. We provide bulk discounts to those who would like to use this helpcard as a value added bonus item in their seminars.

Important: The content of this helpcard and One-2-One Training For Managers and Supervisors is very similar. For this reason we suggest you DO NOT order both cards. Choose the one that best suits your situation.

Price: $13.95 OR LESS depending on electronic or printed version. You can licence for multiple copies at 75% savings.

(A helpcard is a 2 sided 8.5 x11 card with concise useful information about a specific topic. Designed for busy people who need to learn FAST)

What's a Helpcard?

Helpcards are designed for people who would rather learn without reading long books. Each card contains clear practical information, tips and guidelines that pertain to the topic at hand. We pack as much information as possible onto two sides of an 8.5 by 11 inch product. If you order the electronic version you can download it almost immediately and print it out on your own printer.

If you order the hardcopy version, we will send your card via regular mail. Each card is printed on sturdy card stock and laminated to ensure durability.

Order With Confidence


Some people are still hesitant to order products online, or use their credit cards online. We'd like to offer the following.

Our Pledge - Your Protection

Bacal & Associates has been in business since 1992, and stands behind all its products, whether ordered online or not.

Triple Protection: Your information and your money are protected in three ways, by three different companies. First, Bacal & Associates will refund your money if you are dissatisfied with your purchase, subject to regular business practice.

Second, Esselerate is our payment processor and will also stand behind purchases made through its system. Esselerate is established and reputable.

Finally, by using a credit card, your credit card company will always support you in any dispute with a merchant (that would be us). You always have that protection. You won't need it with us, but you always have it.

Privacy of information: No credit card information is stored by us. Any credit card information is encrypted before it travels over the Internet. Only our payment processor, can decode it.

Bacal & Associates actually never sees, and can never access your card number.

We hope that you will feel comfortable ordering our products online.

Work911/Bacal & Associates Business & Management Supersite

Contact Information

Bacal & Associates
722 St. Isidore Rd.
Casselman, Ontario, Canada
K0A 1M0
(613) 764-0241

Fax: (613) 764-5451

Email: ceo@work911.com

We respect the privacy of our visitors. Click here for info