Using Your Head To Manage Conflict Helpcard Learn Techniques To Manage Conflict Using Your Head Instead of Your Emotions Available in E-version instant delivery version and in traditional print format sent in regular post

What's In It: Written by conflict expert author Robert Bacal, Using Your Head To Manage Conflict Helpcard maps out the basics of managing conflict in an intelligent way, explains the steps of rational conflict management and explains the advantages and disadvantages of various approaches to conflict management. This 2 sided 8.5 x 11 inch card provides dozens of hints, tips and principles to help you get through to the boss. Here are a few questions answered:

• How can you make conflict work for you?
• What are the major steps in rational conflict management?
• What are the pro's and con's of conflict avoidance and denial?
• What are the pro's and con's of accommodation/giving in?
• What are the pro's and con's of compromise?
• When the use of power and competition is appropriate?
• What are the pro's and con's of collaboration?

Each of these strategies is explained.

Usage: Ideal for anyone who wants to become more effective and rational when they are faced with conflict. Also recommended as a great summary handout for trainers to give to conflict management seminar participants.

Price: $12.95 OR LESS depending on electronic or printed version. You can licence for multiple copies at 75% savings.

(A helpcard is a 2 sided 8.5 x11 card with concise useful information about a specific topic. Designed for busy people who need to learn FAST)

What's a Helpcard?

Helpcards are designed for people who would rather learn without reading long books. Each card contains clear practical information, tips and guidelines that pertain to the topic at hand. We pack as much information as possible onto two sides of an 8.5 by 11 inch product. If you order the electronic version you can download it almost immediately and print it out on your own printer.

If you order the hardcopy version, we will send your card via regular mail. Each card is printed on sturdy card stock and laminated to ensure durability.

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