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Conflict, Communication & Personal

Conflict Prevention In The Workplace - Using Cooperative Communication - The Book

Using Your Head To Manage Conflict Helpcard

Cooperative Communication Helpcard

Learn To Fight Fair Helpcard

Getting Along With Almost Anyone Helpcard

Contributing To Your Team Helpcard

Using Self Talk To Manage Your Anger Helpcard

Finding & Choosing A Therapist Who Works For You Helpcard

Stressbusters & Stress Management Tips Helpcard

Identifying Subtle Verbal Abuse In Your Life Helpcard

Customer Service

Defusing Hostile Customers Workbook (Public Sector)

Defusing Hostility Helpcard

Jobs & Careers

Crafting/Writing Your Resume Helpcard

Preparing For Your Interview Helpcard

Layoff Proofing While You Still Have A Job Helpcard

Influencing The Boss Helpcard

Management & Performance Appraisals

Delegation For Managers Helpcard

Performance Management - Why Doesn't It Work? - The Book

Autographed Limited Edition Collectors Copies of Performance Management - A Briefcase Book

Performance Planning For Managers Helpcard

Performance Appraisal For Managers Helpcard

Performance Management Checklist For Managers

Getting The Most From Performance Appraisals For Employees Helpcard

The Responsive Manager Helpcard

Strategic Planning

An Integrated Strategic Planning Model Helpcard

Making Strategic Planning Work Helpcard

Training & Learning Related

Presenting To Difficult & Resistant Groups Helpcard

Training Needs Assessment Step By Step Helpcard

One-2-One Training For Small Business Owners Helpcard

Learn to do a training needs analysis and assessment

Training Needs Assessment Step By Step Helpcard

Learn To Conduct A Training Needs Assessment To Maximize Return On Investment (ROI) For Training

Available in E-version instant delivery version and in traditional print format sent in regular post

The Point: Whether you are a manager, a trainer or a human resources professional, you want to make sure that the training you set up for employees helps your organization and the people in it succeed. You want a return on investment, and you want training to be seen as relevant and valuable by the people that attend. The main tool for ensuring that these goals are met is the training needs assessment, or analysis.

Prefer to Order by Fax Or Phone?

You can order electronic downloadable versions by PHONE or FAX, in addition to using our online option. Fax ordering is available 24 hours a day, seven days a week, while phone orders are accepted between 9a.m. and 5p.m. CENTRAL time, Monday to Friday. For phone ordering instructions click here.

For a handy faxable order form and instructions, click here.

 

Training needs analysis or assessment ensures that training addresses real and important business or productivity needs. It links training to real world results and goals.

We've developed this helpcard to assist managers, trainers and human resource professional in carrying out training needs assessments, and we've put it into plain English.

What's In It: Written by training expert and instructional designer, Robert Bacal, these step-by-step instructions provide a roadmap for conducting a training needs analysis. We explain what a training needs assessment involves, and how to go about doing it properly. Here's what's included::

  • Characteristics of training that pays off
  • Training needs analysis overview
  • The Steps
  • Identifying performance gaps
  • Techniques for identifying gaps
  • Priorizing the gaps
  • Identify the causes of the gaps including use of "the seven why's technique"
  • Deciding whether training will reduce the gap
  • Identifying skills needed and who needs them
  • Hints & Tips

Usage: Ideal for anyone who is involved in designing, contracting for, and delivering training, who wants to ensure that the training will have a positive result.

Price: $13.95 OR LESS depending on electronic or printed version. You can licence for multiple copies at 75% savings.

(A helpcard is a 2 sided 8.5 x11 card with concise useful information about a specific topic. Designed for busy people who need to learn FAST)

What's a Helpcard?

Helpcards are designed for people who would rather learn without reading long books. Each card contains clear practical information, tips and guidelines that pertain to the topic at hand. We pack as much information as possible onto two sides of an 8.5 by 11 inch product. If you order the electronic version you can download it almost immediately and print it out on your own printer.

If you order the hardcopy version, we will send your card via regular mail. Each card is printed on sturdy card stock and laminated to ensure durability.

Order With Confidence


Some people are still hesitant to order products online, or use their credit cards online. We'd like to offer the following.

Our Pledge - Your Protection

Bacal & Associates has been in business since 1992, and stands behind all its products, whether ordered online or not.

Triple Protection: Your information and your money are protected in three ways, by three different companies. First, Bacal & Associates will refund your money if you are dissatisfied with your purchase, subject to regular business practice.

Second, Esselerate is our payment processor and will also stand behind purchases made through its system. Esselerate is established and reputable.

Finally, by using a credit card, your credit card company will always support you in any dispute with a merchant (that would be us). You always have that protection. You won't need it with us, but you always have it.

Privacy of information: No credit card information is stored by us. Any credit card information is encrypted before it travels over the Internet. Only our payment processor, can decode it.

Bacal & Associates actually never sees, and can never access your card number.

We hope that you will feel comfortable ordering our products online.

Work911/Bacal & Associates Business & Management Supersite

Contact Information

Bacal & Associates
722 St. Isidore Rd.
Casselman, Ontario, Canada
K0A 1M0
(613) 764-0241

Fax: (613) 764-5451

Email: ceo@work911.com

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