Bacal & Associates Free Work-related Resources Site Maps

For almost ten years, author and consultant Robert Bacal has been compiling free online resources and reference material on hundreds of topics to help in his book writing. These days it's hard to find real information on the net, even with advanced search engines, so we've brought together all of Robert's resources in one place. Find the information you need from our directory of sites.

Whether it's performance management, workplace violence, battle of the genders, psychological tests, or any of hundreds of other topics, we've hand selected and summarized free material, articles, forms, and other resources. Save time. Get on point, fast.

Categories:

Articles By Bacal (111): Robert Bacal has written and had published hundreds of articles on work success, conflict, management, performance appraisal and more. From here you can access this material.

Books By Bacal (10): Robert Bacal has written a number of books for McGraw-Hill and Alpha Press(Complete Idiot's Guide), several of them being best sellers. Topics range from performance management and appraisal to customer service and dealing with difficult employees. Here's a summary of each book, and links for more information and discount purchasing.

Boss and Conflict With Managers (11): We've all worked for difficult managers or supervisors with whom we come into conflict. In this section find advice and tips about how to deal with conflict with difficult bosses and managers.

Browse Bacal and Associates Websites (6): Bacal & Associates operates a number of sites on subjects ranging from conflict, relationship improvement, performance management, customer service and conflict resolution.
Each site contains thousands of resources on the specific topic.
In this section we've provided summaries of each of these sites.

Bullying and Verbal Abuse (8): Bullying and verbal abuse are serious problems whether they occur in the family or in the workplace. Here you will learn more about both of these topics, what you can do to protect yourself, and what companies can do to prevent bullying and verbal abuse in the workplace.

Business Nuts and Bolts (10): Here you will find information about running a business -- from making e-commerce work to other aspects of making a company work with a special emphasis on small business.

Buying and Product Advice (14): Too many buying options, and not enough information? Overwhelmed by choices for cameras, applicance, cars? Get the most from your money by learning HOW to buy, from the hints and tips here.

Communication - Skills - Hints and Tips by Bacal (15): In this section you'll find practical, real world help with improving communication. Many of these hints and tips and advice have been excerpted from books written by Robert Bacal. A fast track to better communication.

Communication Skills - General and Interpersonal (14): In work and in life so much rides upon our ability to communicate with others to build relationships. How we communicate may be the most important determinant of happiness. Here you'll find advice, hints and tips on how to communicate clearly and constructively.

Communication Skills - Speaking and Presenting to Groups (12): If you want ot improve your public speaking, here's the place to start. You'll find suggestions on how to deal with difficult audiences, how to keep attention and get your message across, planning, and handling speaking anxiety.

Communication Skills - Written (1): Need help with written communication? Drafting memos, using clear or gender neutral language, or even writing cover letters and resumes for job searches? Here's the place to look.

Conflict Resolution and Management (31): Robert Bacal has authored several books on conflict related issues. Here you can access his research database on conflict, book excerpts on conflict, and enhance your skills with conflict.

Consumer Protection and Education (25): We've always been commited to the idea that "an educated consumer is a safe consumer", and so we've decided to bring together help, hints, expert advice on all aspects of consumer and customer issues. From choosing a credit card, buying a car, or learning about identity theft, it's in this section.

Customer Service - Skills - Hints and Tips (20): In this section you'll find short hints and tips to help provide better customer service, particularly with customers who are difficult, angry or potentially abusive. Much of the material here involves book excerpts.

Customer Service Skills (44): Robert is the author of two books on customer service skills and techniques, and shares his huge database of learning resources on customer service. Also includes access to free book excerpts, discussion list, and the support area for Perfect Phrases For Customer Service.

Difficult People and Defusing Hostile and Abusive People (7): Here you will find valuable help to deal with both difficult people, and unpleasant, manipulative and hostile individuals. Whether at work or in your personal life, these skills will help you keep your cool, and defuse difficult situations.

Employment Career and Job Success (26): The focus of this section is on succeeding at the job you have, or career planning. You will find hint and tips for job success in this section.

Free Offers (1): Occasionally we come across some excellent free offers, like no cost subscriptions to trade magazines, and other interesting things. This is where they will be listed.

Human Resources and Personnel (7): Human Resources (HR) and personnel departments can play important roles in company success. In this section you'll find information about employee hiring and recruitment, employee retention, handling layoff situations, record keeping, HR forms and a lot more.

Inspirational Affirmations and Humor (9): In this section you'll find articles, hints, tips, and inspirational stories to lift the spirits, and sources of workplace humor to lighten the load of life.

Job Hunting Skills (15): Need help finding a new job, or applying? This section contains excellent help, tips and hints for writing employment cover letters, resume-writing, interview preparation, and coming off well in the job interview. Also includes salary negotiation hints.

Leadership - General Questions and Answers (28): Leadership is a topic of great mystery, yet it's important to our corporate and political welfare. Here you'll find answers to basic leadership questions, and definitions of leadership models and terms.

Leadership Myths and Mistakes (16): Leadership is well studied, but less understood than almost any other human topic. Here you'll find explanations of common myths about leadership, and the most common mistakes both new and experienced leaders make.

Learning Tools Job Aids and Helpcard Product Info (24): We have produced short, focused tools to help you learn about subjects like anger and stress management, communication, conflict management, customer service, strategic planning and performance management.
In this section you'll find a listing of these powerful learning tools. All items listed can be previewed online free of charge.

Legal Issues (6): In this section we cover legal issues, primarily related to the workplace. You'll find information about employment equity, discrimination, legalities of HR practices, copyright laws and more.

Management Skills (36): There's a huge body of information on how to manage more successfully, and we've gathered a lot of it here. Topics include coaching, leadership, change management, TQM (Total Quality Management), motivating employees and much more.

Marketing Skills and Techniques (2): A business can have excellent products and services but without effective marketing will ultimately fail. Here you'll find valuable information on marketing strategies for both large and small companies, and hints and tips.

Multiculturalism and Diversity (6): How do we profit from diversity in the workplace and take the best positives from different cultures, and what each gender can offer? Here's the place to find out how to do that, and increase tolerance of differences in the workplace.

Organizational Health and Success (27): Here you will find information about creating healthy and successful organizations. Included are knowledge management issues, communication, organizational development processes, managing change and more.

Performance Management and Performance Appraisal Frequently Asked Questions (20): Got a question about performance management, employee reviews, and performance appraisals. We've got the answers for you.

Performance Management and Performance Appraisals (28): In the course of writing six major books on performance management, Robert Bacal has developed a huge resource list to help you improve performance management and appraisal. You'll find hints, tips, new ideas and even employee review forms you can use as examples.

Project Management and Meeting Management (12): Need help making meetings better and more efficient? Or learning to manage projects more effectively. This is the place to look.

Psychology Applied to Everyday Life (4): Understanding Psychology help us understand ourselves and others. Here you will find resources on psychological type (MBTI, Enneagram) styles, and how people think and operate.

Relationships - Business and Professional (6): Need to improve how you get along with others at work? Communicate better with your boss and colleagues? Here's where you'll find help on building better relationships in the workplace.

Relationships - Home Family and Friends (19): Build better relationships outside the work world; at home, with family members, and with friends by learning from the resources in this relationship building section.

Relationships - Romance and Dating (3): Making intimate relationships work, or even finding the right life partner is always a challenge. Here you'll find information, tips and hints about romance and dating in our new world, for people of all ages.

Strategic Planning Methods Models and Planning Skills (13): Here you will find help in developing and implementing strategic plans or business plans, how to create them, models, and how to make sure the time spent in strategic planning isn't wasted.

Stress - and Mental Health (10): As the world becomes more complex, mental health and stress management become more important. More and more people are suffering stress related symptoms and more are diagnosed with anxiety disorders and depression. Here you will find material to understand these maladies, and techniques to combat them.

Teams and Team Building Processes and Skills (12): Most of us work in teams. This section contains ideas on how to be a better team contributor, how to build better teams, and everything you need to know about teams in the workplace.

Technology (4): In this section you'll find information abou the use of technology in both everyday life and in the workplace.

Thinking and Creativity (16): Here you'll find learning resources to help you develop thinking and creativity, including topics like critical thinking, thinking outside the box, and more.

Training and Learning (21): Continuous lifelong learning is critical to each of our lives and careers. In this section you'll find hints and tips about adult learning, theory, and education. In addition there is signficant high quality material for trainers and training designers.

Workplace Violence (5): Violence in the workplace is becoming a major problem as workplace violence frequency is increasing -- from employees and customers. Here you'll find violence preention strategies, research and workplace violence statistics.

There are 715 learning resources for you to choose from!

Pages On This Site Were Most Recently Updated On: 30-Jul-2007 - 21:20:31