Tag Archive: office

Apr 19

What Happens When You Really Disconnect

I woke up one morning about four weeks ago and realized in a flash that I’d hit a wall. Most days I can’t wait to get to work. On this day, I struggled to get myself out of the house.

The first three months of the year had been intensely demanding, between hiring a series of new employees for a rapidly growing business, working with colleagues to develop several new products, traveling frequently, and taking on multiple writing assignments.

One of the primary principles of the work we teach at the Energy Project is that the greater the performance demand, the greater the need for recovery. I needed a vacation, but what I needed most of all was a period of total digital disconnection. My brain felt overloaded and I needed time to clear it out.

My wife and I made reservations to go to our favorite hotel for nine days. But I knew that getting away from my office wouldn’t be enough if I remained tethered to my online life and my work. I decided not to bring my laptop, my iPad, or my cellphone. I left an away message that made it clear I wouldn’t be checking email.

I was determined to eliminate temptation to the maximum extent possible. I had learned from past experiences how easy it is for me to succumb, given the opportunity.

As Daniel Goleman writes in Focus: The Hidden Driver of Excellence, a fascinating new book he’ll publish this fall: “Overloading attention shrinks mental control. Life immersed in digital distractions creates a near constant cognitive overload. And that overload wears out self-control.”

From the moment I boarded the plane for our trip, I noticed a shift. Ordinarily, I would have skittered between reading the newspaper, magazines, answering email, and surfing the web (if it was available). I’d brought along a pile of books, mostly novels, and none of them related to work. I began reading the first one, and I very quickly became absorbed. For once, nothing else was competing for my attention.

The first time I felt a distracting impulse, it was to Google something I’d read. The initial pull was compelling, but I let it pass. Over the next several days, it happened perhaps a half-dozen more times, and on each occasion I simply observed the feeling without responding to it. By mid-week, that impluse evaporated, and I realized how much richer and more satisfying any experience is when it’s not interrupted — even if the interrupter is me.

It turned out there were no newspapers at our hotel. My first response was a bit of panic — I’ve read The New York Times daily since I was a teenager — but soon, I realized I was giving up the fix of more information that I didn’t really need.

Instead, I became increasingly aware that the relentless diet of information I ordinarily consume leaves me feeling the same way I do after eating a couple of slices of pizza or a hot dog and French fries — poorly nourished and still hungry.

What grew each day was my capacity for absorbed focus. For months now, I’ve wanted to read Far From the Tree, Andrew Solomon’s book about the challenges of parenting children with disabilities such as dwarfism, Down’s syndrome, and deafness. The problem is that it’s nearly 1,000 pages long, and who has the time or the wherewithal for that? But with my mind freed of distractions, I found it easy to dive in, and read most of the book over a couple of days. The book was fascinating.

I had a similar experience on the tennis court. I’ve been taking lessons and working on my game all of my adult life, but on vacation last week, I was able to slow down and analyze my strokes with a wholly different level of patience and unhurried interest. It was the sort of learning you simply can’t do when you’re thinking about 10 other subjects.

By the end of nine days, I felt empowered and enriched. With my brain quieter, I was able to take back control of my attention. In the process, I rediscovered some deeper part of myself.

If there had been an emergency while I was away, I could have been reached. The humbling truth is that not a single thing demanded my attention. Most everything can wait.

I did finally feel ready to return to my everyday world — even enthusiastic to read my email and check my favorite websites. But I also felt less anxious urgency about dealing with what ordinarily feels so pressing.

The break deepened my recognition that chunks of time away from digital life are critical both to renewal and to work itself. In that spirit, I’ve committed to two rituals going forward. Twice a week — including this morning — I’m spending the first several hours of the day at home, working on projects that require focused attention, with my email and internet turned off. At the end of each work day, I’m going to spend at least a half-hour reading — and savoring — a book. The key to being more fully absorbed is to regularly and fully disconnect.

Read more here:
What Happens When You Really Disconnect

Feb 29

A Leap Year Lesson on Correcting Leadership Drift

We all know why leap years exist, right? Our calendars get out of sink with the solar system so we must periodically get our human calendars back on track with the celestial ones. In other words, February 29th is all about correcting drift. Without those corrections, things become more and more out of synch. Not a bad metaphor for work, life, and leadership.

We live in a world of uncertainty. Life’s a storm for most people, most companies, and most governments. Without having an anchor in the right harbor, drift happens for all. Just look at Kodak in the past few months leading up to leap year 2012. For almost a century it had reaped monopoly-like profits. But the Kodak ship ultimately drifted so far away from a changing market that no leap year could save it. Attempted course corrections came, but too little and too late. In the end, the disruptive company, think the Brownie camera creator of 1900, became the disrupted company one hundred and twelve years later. Totally upended.

Just how does drift happen? Easier than we all think (and Clayton Christensen’s The Innovator’s Dilemma is one of the best books around on leadership drift). So here’s one simple metric you might consider to assess your personal leadership “drift.” Leaders drift the moment their “in the office” time exceeds their “out of the office” time. When this “leadership drift ratio” exceeds 2:1, watch out. It’s a great indicator that a leader is becoming increasingly disconnected with customers. The solution is moving the chair away from the desk, standing up, and walking out of the “drift inducing” cocoon of an executive office.

Instead, get out into the world. Make your Innovator’s DNA come alive. First, observe the people around you outside of your office. Observe the people using your products and services. Observe the environmental consequences of your company’s actions. Pay attention. Second, network with people who don’t look, think, act, or dress like you. Talking with opposites inevitably sparks new ideas, new insights, and ultimately corrects a course, individually or societally. Third, experiment with the world by personally trying out new things, taking stuff apart (like your own products), or rapidly prototyping a new version of what you already make. Finally, ask more questions. Question the world with inquiries that provoke the status quo, that get under the hood of a situation, that open up unexpected new directions that never emerged before. “Question the unquestionable” and see what kind of drift surfaces. Then, course correct and keep the ship from sinking.

Sound too simple to be true? Maybe it is. But our research on the most innovative leaders of the most innovative companies suggests otherwise. Take today’s most valuable company, Apple. With Steve Jobs at the helm, the only drift that occurred was largely an upward rising stock price. What role did he play? He got out of the office. Often. If the average innovative CEO of a highly innovative company spends four months of every year actively seeking ideas for new products, services, and businesses, then Steve Jobs spent at least 18 years of his life doing just that. Essentially, he put lots of energy into catching drift before it caught Apple.

We can do the same in our personal and professional lives. Look around. Right now. Where are you sitting? In your office? If so, get out. Give yourself a 15-minute mini-vacation to observe, network, experiment, and question the world. It just might put some new meaning into thinking outside the box by getting out of the box. It’s worth a try because you never quite know what drift you might see and what course corrections you could take to make the next seven years even better.

Most of all, journey well until leap year 2016!

Read more here:
A Leap Year Lesson on Correcting Leadership Drift