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What Is A Competitive Analysis?

A competitive analysis involves looking at those that compete in your market place, and using information about your competitors to identify where your strengths are relative to those competitors. One of the principles for becoming competitive is to leverage your strengths with respect to competitors, and minimize your weaknesses with respect to competitors.

A competitive analysis is really a subset of doing an environmental scan.

It may surprise you to know that a competitive analysis is useful, not only where companies compete for the dollars of consumers (e.g. in the retail arena, or restaurants or hotels), but can also apply to non-profit and charitable organizations. While it's a different kind of competition, these kinds of organizations compete for volunteers, donations and so on, even if the intent is quite different. Clearly most non-profits don't want to damage their "competitors" (other non-profits also doing good works), but they do need to consider that there is a form of competition in play.

See also: What Is An Environmental Scan

About Company

Bacal & Associates was founded in 1992. Since then Robert has trained thousands of employees to deal with angry, hostile, abusive and potentially violent customers. He has authored over 20 books on various subjects, many published by McGraw-Hill.

About

Robert Bacal

About The Company
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Our Related Websites

Building Bridges Between Home And School For Educators
Just for teachers, administrators and school staff

Angry Customer Guides and Defusing Techniques
Hundreds of tips and techniques for dealing with nasty people.

Customer Service In Government

A site dedicated to those in the public sector who deal with difficult, angry, frustrated taxpayers.

Bacal & Associates Store
Free and paid guides, books, and documents on business, management and more.

We Believe

  • Training sessions should ALWAYS be customized to fit YOUR context.
  • Our role is to make you self-sufficient and self-sustaining.
  • Fees should be reasonable, fair, and flexible to fit different budgets.
  • The only way to further success is to challenge the existing "wisdom" through critical thinking and basing our services and books on a complex reality.
  • SHARING is the cornerstone of our Internet sites, which is why we created our FREE resource centers to share the resources and references we use.

Get in Touch

  • Phone:
    (613) 764-0241
  • Email: ceo@work911.com
  • Address:

  • Bacal & Associates
  • 722 St. Isidore Rd.
  • Casselman
  • Ontario
  • Canada, K0A 1M0





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