Popular Features

 

What's The Difference Between The Strategic Goals and Strategy?

Some people may feel that this is a dumb question. Isn't the difference between strategic goals, and the strategies used to achieve those goals pretty clear? On a logical level, the distinction between goals and strategies seem obvious, except that once you get your hands dirty and into the process, the distinction gets blurred. It's worth understanding why.

The confusing part has to do with "means" and "ends". Any ends (or goal) can be a means to achieve another goal or end, and that goal can, in turn, be a "means" to achieve yet another higher up goal. So, the reality is that when you plan strategically and operationally you end up with a "goal chain". When that goal chain gets specific enough (the goals and objectives at the bottom are detailed and specific, those goals, taken together comprise your strategy.

It's a little complicated to follow, so here's an example

Let's say you are a book publisher and you set a strategic goal like this: "To increase share prices by ten percent".

You ask yourself "How can I do that? and you get a whole set of possible other "enabling goals", more specific than the share prices goal. For example:

  • increase number of books published by ten percent
  • increase placement of book titles in major book sales outlets to cover 95% of bookbuyers

(you could have dozens of these smaller goals)

If you look at the "smaller", or enabling goals, you can see that, taken together, the comprise the strategy for increasing share prices, BUT, they are also goals in themselves. Means, and ends get intertwined.

So, in effect your strategic goals can, in fact also be your strategy. In fact, this is the primary way you actually develop a business strategy. You begin with a strategic goal, then create the sub-goals, and then even the sub-sub goals. It may not be necessary to have all of the strategy in any formal strategic planning document, though. And, the strategies are probably best developed as operational planning elements, as you translate between your strategic plan and your tactical-operational plan.

About Company

Bacal & Associates was founded in 1992. Since then Robert has trained thousands of employees to deal with angry, hostile, abusive and potentially violent customers. He has authored over 20 books on various subjects, many published by McGraw-Hill.

About

Robert Bacal

About The Company
About Our Seminars
About Our Websites
Privacy Policy

Our Related Websites

Building Bridges Between Home And School For Educators
Just for teachers, administrators and school staff

Angry Customer Guides and Defusing Techniques
Hundreds of tips and techniques for dealing with nasty people.

Customer Service In Government

A site dedicated to those in the public sector who deal with difficult, angry, frustrated taxpayers.

Bacal & Associates Store
Free and paid guides, books, and documents on business, management and more.

We Believe

  • Training sessions should ALWAYS be customized to fit YOUR context.
  • Our role is to make you self-sufficient and self-sustaining.
  • Fees should be reasonable, fair, and flexible to fit different budgets.
  • The only way to further success is to challenge the existing "wisdom" through critical thinking and basing our services and books on a complex reality.
  • SHARING is the cornerstone of our Internet sites, which is why we created our FREE resource centers to share the resources and references we use.

Get in Touch

  • Phone:
    (613) 764-0241
  • Email: ceo@work911.com
  • Address:

  • Bacal & Associates
  • 722 St. Isidore Rd.
  • Casselman
  • Ontario
  • Canada, K0A 1M0





<-- amazoninternationalcode --> <-- end -->