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Is There a Relationship Between Strategic Planning and Performance Management?

Strategic planning and performance management are inextricably linked if we want both to work effectively. The relationships is actually quite simple. Organizational goals are created as part of the strategic planning process. But how do they get accomplished?

They get accomplished by being cascaded down from the organization as a whole, to the sub-units, then to their sub-units, until eventually they are assigned, often as pieces of the whole, to individual employees. That's done through the process of individual employee goal setting or objective setting during the performance planning phase of performance management.

There are huge advantages to this approach. First, it creates alignment between the goals of the organization and the goals of each employee. Second, it helps employees understand that their smaller goals contribute to something bigger than themselves. It provides meaning to the work.

About Company

Bacal & Associates was founded in 1992. Since then Robert has trained thousands of employees to deal with angry, hostile, abusive and potentially violent customers. He has authored over 20 books on various subjects, many published by McGraw-Hill.

About

Robert Bacal

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Our Related Websites

Building Bridges Between Home And School For Educators
Just for teachers, administrators and school staff

Angry Customer Guides and Defusing Techniques
Hundreds of tips and techniques for dealing with nasty people.

Customer Service In Government

A site dedicated to those in the public sector who deal with difficult, angry, frustrated taxpayers.

Bacal & Associates Store
Free and paid guides, books, and documents on business, management and more.

We Believe

  • Training sessions should ALWAYS be customized to fit YOUR context.
  • Our role is to make you self-sufficient and self-sustaining.
  • Fees should be reasonable, fair, and flexible to fit different budgets.
  • The only way to further success is to challenge the existing "wisdom" through critical thinking and basing our services and books on a complex reality.
  • SHARING is the cornerstone of our Internet sites, which is why we created our FREE resource centers to share the resources and references we use.

Get in Touch

  • Phone:
    (613) 764-0241
  • Email: ceo@work911.com
  • Address:

  • Bacal & Associates
  • 722 St. Isidore Rd.
  • Casselman
  • Ontario
  • Canada, K0A 1M0





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