Newest Additions

Popular Workplace Topics

We have hundreds of articles to help you become more successful in your workplace. Below are the most popular topics. For even more go to the articles main page


Check out the book on the British Amazon site Check out amazon for complete information on the print edition In Canada? You can get this from within the country via amazon.ca The Kindle version can save you tons of money, and you can read it on almost any device with the free reader software Buy the PDF from us and save BIG. And, yes you can print it out or view it on a screen.

Bacal's Briefs On Writing

Name Please. If You Write On The Net NAME PULEESE

When writing for the Internet, capitalize by building your brand, and displaying your authorship prominentlyIt's an ultimate strangeness. In my role of curator (collector and filtering of content for our online libraries), a good 30-40% of the time I cannot easily find the name of the author on blog posts, which tells me that the author is not being well served if the goal is exposure, brand development or recognition. I don't understand it.

STICK YOUR NAME at the top of each blog post. Set the software to do that and if you can't, put a byline at the top.

Why? Because people are not going to  scroll down, or check other pages to find out who you are. They just aren't that in to you. You want credit? Recognition? Glory? Sales? Respect? NAME PLEASE

And, your name MEANS your name, not a nickname. Bozo727 may be a great humorous nickname to use online, but it's a no go on blogs and websites. Bobby65128 equally so. Both are bad business.

I'm Robert Bacal and I'm proud of it. I want you to know me. Don't you feel the same about yourself?

 

About Company

Bacal & Associates was founded in 1992. Since then Robert has trained thousands of employees to deal with angry, hostile, abusive and potentially violent customers. He has authored over 20 books on various subjects, many published by McGraw-Hill.

About

Robert Bacal

About The Company
About Our Websites
Privacy Policy

Our Related Websites

Building Bridges Between Home And School For Educators
Just for teachers, administrators and school staff

Angry Customer Guides and Defusing Techniques
Hundreds of tips and techniques for dealing with nasty people.

Customer Service In Government

A site dedicated to those in the public sector who deal with difficult, angry, frustrated taxpayers.

Bacal & Associates Store
Free and paid guides, books, and documents on business, management and more.

We Believe

  • Training sessions should ALWAYS be customized to fit YOUR context.
  • Our role is to make you self-sufficient and self-sustaining.
  • Fees should be reasonable, fair, and flexible to fit different budgets.
  • The only way to further success is to challenge the existing "wisdom" through critical thinking and basing our services and books on a complex reality.

Get in Touch

  • Phone:
    (613) 764-0241
  • Email: ceo@work911.com
  • Address:

  • Bacal & Associates
  • 722 St. Isidore Rd.
  • Casselman
  • Ontario
  • Canada, K0A 1M0