Newest Additions

Popular Workplace Topics

We have hundreds of articles to help you become more successful in your workplace. Below are the most popular topics. For even more go to the articles main page


Check out the book on the British Amazon site Check out amazon for complete information on the print edition In Canada? You can get this from within the country via amazon.ca The Kindle version can save you tons of money, and you can read it on almost any device with the free reader software Buy the PDF from us and save BIG. And, yes you can print it out or view it on a screen.

What Would Happen If Real Life Was Like Twitter

Ever wonder about that? No? Ok. Me neither until just this moment. So here's the answers.

  • 80% of conversations occuring using telephones would be about having conversations using telephones.
  • 99% of conversations about computers sent via computers would be about using computers to send messages to other computers.
  • 60% of conversations in coffee shops would be about how to best have conversations about coffee shop conversations.
  • Sex would go much faster, having a limit of 140 micro movements. Men would be happy. Women would buy more batteries.
  • Fast food would take much less time to make, be faster to eat, and we'd all be thinner because no more than 140 calories per meal.
  • The entire baseball season could be played in under one hour, since all games would be restricted to one minute, forty seconds.
  • Commercials would be so short (how short would they be?) that you wouldn't even see them. Subliminum ad (hawking)
  • Conversations between infants prior to their first words would appear to be huge intellectual events that would be repeated and repeated. Elearners would claim its a triumph of...well...elearning. Investors would try to buy the children up and dominate the market. Marketers would be exactly what they are now.
  • You could read at least a hundred books within an hour, and claim to be an expert on each book's topic.

About Company

Bacal & Associates was founded in 1992. Since then Robert has trained thousands of employees to deal with angry, hostile, abusive and potentially violent customers. He has authored over 20 books on various subjects, many published by McGraw-Hill.

About

Robert Bacal

About The Company
About Our Websites
Privacy Policy

Our Related Websites

Building Bridges Between Home And School For Educators
Just for teachers, administrators and school staff

Angry Customer Guides and Defusing Techniques
Hundreds of tips and techniques for dealing with nasty people.

Customer Service In Government

A site dedicated to those in the public sector who deal with difficult, angry, frustrated taxpayers.

Bacal & Associates Store
Free and paid guides, books, and documents on business, management and more.

We Believe

  • Training sessions should ALWAYS be customized to fit YOUR context.
  • Our role is to make you self-sufficient and self-sustaining.
  • Fees should be reasonable, fair, and flexible to fit different budgets.
  • The only way to further success is to challenge the existing "wisdom" through critical thinking and basing our services and books on a complex reality.

Get in Touch

  • Phone:
    (613) 764-0241
  • Email: ceo@work911.com
  • Address:

  • Bacal & Associates
  • 722 St. Isidore Rd.
  • Casselman
  • Ontario
  • Canada, K0A 1M0