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The Best Performance Management & Performance Appraisal Books

Check out the book on the British Amazon site Check out amazon for complete information on the print edition In Canada? You can get this from within the country via amazon.ca The Kindle version can save you tons of money, and you can read it on almost any device with the free reader software Buy the PDF from us and save BIG. And, yes you can print it out or view it on a screen.

The planning and evaluation of workplace and employee performance are called a number of things - performance management, employee reviews, performance appraisals, but one thing is consistent. Neither managers or employees look forward to the process with pleasant anticipation. Much of that has to do with poor implementation of performance management systems, and a misunderstanding of what they are for, and how to use them so that everyone benefits.

The books listed on this page present different perspectives on the process of improving employee performance. I've listed my own books first in the list (ok, I'm biased)

For extensive help, articles and tools related to doing performance management, employee reviews, and performance appraisals effectively join us at the Performance Management and Appraisal Resource Center.

About Company

Bacal & Associates was founded in 1992. Since then Robert has trained thousands of employees to deal with angry, hostile, abusive and potentially violent customers. He has authored over 20 books on various subjects, many published by McGraw-Hill.

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  • Training sessions should ALWAYS be customized to fit YOUR context.
  • Our role is to make you self-sufficient and self-sustaining.
  • Fees should be reasonable, fair, and flexible to fit different budgets.
  • The only way to further success is to challenge the existing "wisdom" through critical thinking and basing our services and books on a complex reality.

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    (613) 764-0241
  • Email: ceo@work911.com
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  • Bacal & Associates
  • 722 St. Isidore Rd.
  • Casselman
  • Ontario
  • Canada, K0A 1M0