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Beatles Endorse Book Twenty Five Years Before It's Published

Check out the book on the British Amazon site Check out amazon for complete information on the print edition In Canada? You can get this from within the country via The Kindle version can save you tons of money, and you can read it on almost any device with the free reader software Buy the PDF from us and save BIG. And, yes you can print it out or view it on a screen.

TMZZZ Exclusive: Did Beatles Endorse Robert Bacal's Book Decades Before It Existed?

In an extraordinary picture released by TMZZZ, The Beatles are shown with their gold records, and displaying the cover picture of If It Wasn't For The Customers I'd Really Like This Job: Stop Angry, Hostile Customers COLD While Remaining Professional, Stress Free, Efficient and Cool As A Cucumber By Robert Bacal

TMZZZ reports that the picture was take in the sixties, just after the Fab Four received their first gold records. (see below for the picture and the original cover photo).

The Mystery?

The book displayed by John, Paul, George and Ringo was published in 2011, and is intended to assist those in customer service to deal with angry, abusive and threatening customers. Unfortunately, TMZZZ, while still investigating, has no answers to the obvious questions about this picture:

  • How could the Beatles be holding up pictures of the book, some decades before it came into existence?
  • Why would they be endorsing the book in the first place? Perhaps Robert is related to a Beatle? Or that the Beatles were in customer service as a sideline? How did this come to pass?

Beatles endorse Robert Bacal's Book On Customer ServiceWhen approached by TMZZZ, a representative for one of the Beatles, who wishes to remain anonymous because he is not authorized to speak on this issue, said: "I can't tell you anything because it's as much a mystery to me as to you. So the speculation that the Beatles were actually time travellers (hint, hint), is just that. Speculation."

Investigations continue in this ongoing story.

Cover Shot Of If It Wasn't For The Customers I'd Really LIke This Job Breaking News Update: TMZZZ has commissioned Agent Mulder from the X-Files to investigate this strange mystery about Robert Bacal's book. Read about it here.

Photo credit: Thanks to or their amazing graphic tools.


About Company

Bacal & Associates was founded in 1992. Since then Robert has trained thousands of employees to deal with angry, hostile, abusive and potentially violent customers. He has authored over 20 books on various subjects, many published by McGraw-Hill.


Robert Bacal

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Our Related Websites

Building Bridges Between Home And School For Educators
Just for teachers, administrators and school staff

Angry Customer Guides and Defusing Techniques
Hundreds of tips and techniques for dealing with nasty people.

Customer Service In Government

A site dedicated to those in the public sector who deal with difficult, angry, frustrated taxpayers.

Bacal & Associates Store
Free and paid guides, books, and documents on business, management and more.

We Believe

  • Training sessions should ALWAYS be customized to fit YOUR context.
  • Our role is to make you self-sufficient and self-sustaining.
  • Fees should be reasonable, fair, and flexible to fit different budgets.
  • The only way to further success is to challenge the existing "wisdom" through critical thinking and basing our services and books on a complex reality.

Get in Touch

  • Phone:
    (613) 764-0241
  • Email:
  • Address:

  • Bacal & Associates
  • 722 St. Isidore Rd.
  • Casselman
  • Ontario
  • Canada, K0A 1M0