Overview: A Few Things You Should Know About Dealing With Difficult Staff

• Labelling Difficult People Creates Self-Fulfilling Prophecy
  Labelling people makes it more difficult to cope with what they throw at us, because it colors our thinking, and how we react to difficult situations. Ditch the label.
• Focus On Behavior Of Difficult People
  If you shouldn't consider PEOPLE difficult, how should you think about these situations? Take them one by one and think about difficult behavior, not difficlt people.

The Obvious, and Not So Obvious Costs Of Difficult Employees

• The Cost Of Difficult Employees To Managers and Supevisors
  Managers and supervisors tend to delay dealing with staff who are difficult for a number of reasons, but the longer they wait, the more the damage that gets done. In this short article we articulate on the costs of inaction.
• How Difficult and Disruptive Employees Pollute The Workplace, and The Damage They Cause To Co-Workers
  Perhaps the most unfortunate impact of difficult employees is how they affect every single other person in the immediate organization. The human toll can be huge if they are left to run amok.
• Employees Who Sink Businesses - Difficult Staff Have A Profound Bottom Line Impact
  A lot of the negative financial impact difficult staff have on the bottom line are hidden. It's not just mistakes, but how they interfere with everyone else's productivity.

Managing Difficult Employees - Overview and Tips

Almost every manager, supervisor or executive has employees who report to them that they feel are "difficult". These difficult staff range from the somewhat annoying to the exceedingly hard to "live with". In this section we'll look at ways managers can work more effectively with the "difficult".

• One Hundred & One Uses For Difficult People - Difficult Employees Can Be Useful To Managers and Supervisors
• Why People (Managers) Fall Victim To The Antics of Difficult Employees
  Nobody wants to become a victim of a difficult co-worker or employee one might supervise, yet, the biggest part of being a victim is inaction. Why is it that people often wait too long to deal with a difficult colleague or employee.
• Blaming The "Difficult Person" For Difficult Behavior Gets In The Way Of Addressing The Problems
  While it often doesn't seem to be the case, a difficult employee or person is difficult on his or her own. Check out YOUR reactions, and particularly how you may blame the person, and how that's going to make your life more difficult.
• What Are Difficult People After? Understanding what difficult people, whether they be co-workers, your employees, or customers can help a lot in determining how you should handle difficult people situations.
• Taking Personally The Antics Of Difficult Employees Makes It Harder To Manage The Situatons: Supervisors who have their emotions tweaked by difficult employees don't manage the situations well.
• Managers and Supervisors Sometimes Can Accidentally CREATE Problem Employees: It's easy to blame employees for "being hard to manage", but sometimes managers actually contribute to the problem and inadvertently cause difficult employee behavior.
• Self-Assess Whether YOU Are Accidentally Making Your Own Difficult Staff and Employees: Some tips to do a self-assessment for managers to determine whether you are part of the problem of difficult employee behavior.
  

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