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How Disruptive And Difficult Employees Harm The Employer

Check out the book on the British Amazon site Check out amazon for complete information on the print edition In Canada? You can get this from within the country via The Kindle version can save you tons of money, and you can read it on almost any device with the free reader software Buy the PDF from us and save BIG. And, yes you can print it out or view it on a screen.

Cost to the Organization When Disruptive and Difficult Employees Are Left Mismanaged

By now you’ve probably realized that when a difficult person is making your life miserable as a manager, and making the lives of other employees miserable, that person is also costing the company a lot of time, energy, and money.

The truth is that companies damaged heavily by difficult people are operating on one or two cylinders. In today’s competitive marketplace, that can be serious indeed. Companies need to innovate, need to have their employees work together, and need to maximize the resources they have, not have people milling around at the watercooler cursing each other out. Difficult employees can affect companies by …

  • causing good employees to leave.
  • reducing productivity.
  • reducing the generation of good ideas.
  • reducing morale and commitment.
  • making management look stupid or neglectful.

All of these impact the bottom line. So at this point, let’s take a moment to remember
that our own jobs depend on the continued existence of our companies. A
company crippled by difficult people may not be long for this world. And as our
company goes, so go our own jobs.

Now, here’s the kicker. While difficult people often cost the manager, co-workers, and
the company in terms of mental health, productivity, and so on, it doesn’t have to be
that way. The key here is that difficult people must be managed, not ignored. That’s
the only way to avoid or prevent incurring the costs I’ve outlined.

(back to the main difficult employees page)

About Company

Bacal & Associates was founded in 1992. Since then Robert has trained thousands of employees to deal with angry, hostile, abusive and potentially violent customers. He has authored over 20 books on various subjects, many published by McGraw-Hill.


Robert Bacal

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Our Related Websites

Building Bridges Between Home And School For Educators
Just for teachers, administrators and school staff

Angry Customer Guides and Defusing Techniques
Hundreds of tips and techniques for dealing with nasty people.

Customer Service In Government

A site dedicated to those in the public sector who deal with difficult, angry, frustrated taxpayers.

Bacal & Associates Store
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We Believe

  • Training sessions should ALWAYS be customized to fit YOUR context.
  • Our role is to make you self-sufficient and self-sustaining.
  • Fees should be reasonable, fair, and flexible to fit different budgets.
  • The only way to further success is to challenge the existing "wisdom" through critical thinking and basing our services and books on a complex reality.

Get in Touch

  • Phone:
    (613) 764-0241
  • Email:
  • Address:

  • Bacal & Associates
  • 722 St. Isidore Rd.
  • Casselman
  • Ontario
  • Canada, K0A 1M0